Privacy Policy

Who this policy covers

This policy applies to the Vemcorp Developments website and to personal information we collect through it. If you have any questions about this policy, you can contact us on 0407 555 777 or at info@vemcorp.com.au.

Information you submit through our enquiry form

When you complete the enquiry form on this website, we collect the details you choose to provide — your name, email address, phone number (if you give one) and the description of your project. We also record the page you submitted the form from, the time of submission and your IP address, which we use to help prevent spam and repeated automated submissions.

Providing these details is voluntary. If you would prefer not to use the form, you are welcome to call or email us instead.

How we use your personal information

We use the information you provide to:

• respond to your enquiry and discuss your project with you;
• arrange follow-up conversations, site discussions or meetings you request;
• keep a record of our correspondence with you; and
• improve the way our website and enquiry process work.

We do not sell your personal information. We only send you marketing communications where you have asked us to or where it is reasonably related to the enquiry you made, and you can ask us to stop at any time.

Analytics, cookies and Google Analytics 4

This website uses Google Analytics 4 to understand how visitors find and use our pages. Google Analytics may set cookies or similar identifiers in your browser and collects information such as the pages you view, the approximate location derived from your IP address, the device and browser you use, and how you arrived at the site.

This information is used in aggregate to improve our website. You can block or delete cookies through your browser settings, or use Google's own opt-out tools. Disabling cookies may affect how some parts of the site behave.

Service providers we rely on

Like most businesses, we use third-party providers to run our website and manage enquiries. These include providers that host this website, process enquiry form submissions, store enquiries in our customer relationship management (CRM) system, deliver our email and phone communications, and provide website analytics. These providers may store or process information outside Australia.

We only share what these providers need in order to deliver their service to us, and we expect them to handle your information securely.

When we may disclose your information

We may disclose your personal information:

• to the service providers described above, so they can perform their functions for us;
• to consultants, contractors or suppliers involved in your project, where this is necessary and you would reasonably expect it;
• where you have given us your consent; and
• where we are required or authorised to do so by law.

Storage and security

Enquiry details are stored in the systems described above. We take reasonable steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure — including limiting who can access enquiry records and relying on reputable providers that use encrypted connections.

No method of transmitting information over the internet is completely secure, so we cannot guarantee absolute security. We keep personal information only for as long as we reasonably need it, and take reasonable steps to remove it when it is no longer required.

Accessing and correcting your information

You can ask us for a copy of the personal information we hold about you, or ask us to correct it if it is inaccurate or out of date. You can also ask us to delete your enquiry details. Contact us on 0407 555 777 or at info@vemcorp.com.au and we will respond within a reasonable time. We may need to confirm your identity before acting on a request.

Privacy questions and complaints

If you have a question about this policy, or you believe your privacy has not been respected, please contact us on 0407 555 777 or at info@vemcorp.com.au. We will look into the matter and respond to you. If you are not satisfied with our response, you can raise the matter with the Office of the Australian Information Commissioner.

Changes to this policy

We may update this policy from time to time to reflect changes to our website or the way we handle personal information. The date at the top of this page shows when it was last updated.